Coach Training
Academy FAQ

Certified Professional Empower Coach

Payment Policy & Fees

• Tuition for CPEC (Blocks 1-3) is $5,990
• Tuition for Transfer Coaches (transcripts required, Block 2-3) is $5,440

Additional Fees May Include:

• Cost of Coaching Sessions if rescheduled or canceled by CPEC participant within less than 24-hours prior to scheduled time or CPEC participant does not show – $200 per session
• Approximately $25 – paid separately to RAENotes App. Use of this app is required all new and transfer students

Payment Policy:

Payments are processed through OSU PACE and accepted via:

• VISA, MasterCard, Discover
• Check, PO/invoice, or wire transfer

Payment is due in full at registration.

Payment Plan:

• Total Cost: $5,990
• Option: Two-part payment plan (Initial payment of $1,997 and the remaining due prior to Block 2 start)

Refunds

• 100% refund (minus $100 non-refundable fee) available within one week of the course start.
• Refund requests must be submitted to [email protected].

Payment Methods:

Tuition is paid directly through OSU PACE.

Late Payments:

CPEC Cohorts will align with OSU PACE Payment Policy.

There are many options for a certified professional life coach. Having an ICF accredited life coaching certificate opens up a diverse range of opportunities, both within organizations and as an independent professional. It allows you to make a positive impact on individuals and teams in various aspects of their lives.

A life coaching certificate can be valuable for both internal (within an organization) and external (freelance or self-employed) job opportunities.

Certified Professional Empower Coach

English

Virtual Classroom (Zoom)

Individuals seeking to become professional life coaches as their primary career or as part of a professional pathway.

Professional staff, Case Managers, Program Leaders, and Team Managers from all industry sectors ready to cultivate a coaching mindset and skillset. Industries may include: businesses, workforce, education, human services, healthcare, community-based organizations, etc.

No pre-requisites

Empower CPEC Academy Mission

As a coach training academy, our organizational mission is to empower individuals with the art and science necessary to become successful coaches. Our vision is to be recognized as a leader in coach education, providing innovative and effective programs that meet the needs of our diverse community.

Our learning philosophy is grounded in the belief that coaching is a collaborative process that involves self-awareness, active listening, open communication, lifelong learning, and mutual respect. We strive to create a safe and inclusive learning environment that encourages exploration, reflection, and growth. Our program management is guided by a commitment to continuous improvement and a focus on meeting the evolving needs of our learners.

Core Values

• Excellence – We are highly trained and highly skilled coaches, trainers, and contributors. We strive for excellence as practitioners and what we offer to those we serve. We honor time commitments, energy commitments, client and contractual outcomes, communication with clients, each other, business and contractors (even when it’s hard).
• Joy – Through joy and curiosity we bring our authentic selves to the work we do and lives we live. We seek joy on-purpose. Freedom and flexibility are byproducts of this work.
• Empowerment – We believe unequivocally that those we coach and train, are creative, resourceful, equal, and whole. Through empowering relationships and highly trained skills, we assist others in self-awareness, choice, intention, and personal power.
• We live the Genius of the AND:
  Creative and Disciplined
  Innovation and Execution
  Humility and Audacity
  Freedom and Responsibility
  Short-term and Long-term
  Vulnerability and Courage
  Analysis and Action
  Individual and Team
  Continuity and Change
  Realist and Visionary
  Value and Results
  Purpose and Profit

Empower Purpose

To both personally and professionally empower our clients, students, and the organizations we proudly serve.

The Empower CPEC Academy’s commitment to ethics, integrity, and transparency is paramount to our mission of providing quality education to our students. We hold ourselves accountable to the highest standards of conduct, both in our academic and administrative practices. Our faculty, staff, and students are expected to uphold these values in their daily interactions, and we strive to foster a culture of trust and respect across our virtual campus community. We believe that transparency is key to building strong relationships, and we are committed to providing clear and honest communication to all involved. At Empower’s CPEC Academy, we are dedicated to promoting ethical behavior, maintaining the highest levels of integrity, and operating with transparency in all that we do.

Transfers are allowed once, only within the same course. i.e.: you may transfer from the Spring offering of a course to the Fall offering of the same course, but may not transfer to an entirely different course. You are not eligible for a refund after a transfer has been made.  Transfers are only available until one week before the end of the course.

A $60 transfer fee will be charged for transferring your enrollment to a subsequent course, regardless of whether the course has already begun.

If you do not pay the $60 transfer fee before the first day of the course you transferred into, your enrollment for that course will be canceled.

If you are unable to complete a course the second time and still wish to take it, you must re-enroll at the full course price.

Empower CPEC Academy’s Learning Philosophy is designed to empower coaches to help individuals and organizations achieve their goals. At the core of this philosophy is the belief that every individual has unique strengths and abilities that can be harnessed to achieve success. The Empower CPEC Academy’s program is designed to help coaches develop the skills and knowledge necessary to help clients identify and leverage these strengths.

Empower CPEC Academy’s Learning Philosophy emphasizes the importance of active listening, empathy, and collaboration. Coaches are encouraged to create a supportive and non-judgmental environment in which clients feel free to explore their thoughts and feelings. Through this process of exploration, coaches are able to help clients identify their goals and develop a plan of action to achieve them.
Empower CPEC Academy’s Learning Philosophy also emphasizes the importance of ongoing learning and development. Coaches are encouraged to continually expand their knowledge and skills in order to provide the best possible support to their clients. Through ongoing training, coaches are able to stay up-to-date with the latest coaching techniques and best practices, ensuring that they are able to provide the highest quality coaching services to their clients.

At Empower Coaching, we’ve customized the coach training experience to fit different schedules for working professionals. To provide you with the minimum required training hours for certification, it is essential and highly encouraged to attend all live (synchronous) sessions and complete the training as sequentially offered.

To become a Certified Professional Empower Coach, you must complete the educational and practical requirements totaling 85 hours and demonstrate proficiency in the minimum skills requirements for an ACC credentialed coach set forth by the ICF (International Coach Federation).

If you have an emergency, become ill, cannot attend at least 80% of all live synchronous training, or believe you won’t be able to complete the courses with your cohort, please contact Tiffany Grimes at [email protected] to receive support and discuss specific accommodations.

We understand that emergencies happen beyond a person’s control, and we have built-in flexibility to make up sessions offered with future cohorts. You will be expected to review the session materials, complete assignments, review the session recording, and complete one-on-one coaching practice outside the live session as well as attend missed sessions in a future cohort. Level one trainings are offered multiple times throughout the year. Our goal is to offer Level Two & Level Three three times per year.

Additional Fees May Include:

• Cost of Coaching Sessions if rescheduled or canceled by CPEC participant within less than 24-hours prior to scheduled time or CPEC participant does not show – $200 per session
• Cost of Mentor Sessions if rescheduled or canceled by CPEC participant within less than 24-hours prior to scheduled time or CPEC participant does not show – $200 per session

CPEC DEIJ Statement

At Empower we honor and celebrate diversity. In all Empower programs, including our Certified Professional Empower Coaching (CPEC) Academy, we respect the individual and unique paths we’ve each taken to get here. 

The Empower CPEC Academy recognizes the importance of diversity, equity, inclusion, and justice (DEIJ) in the coaching profession. We are committed to providing a safe and inclusive environment for all individuals, regardless of their race, ethnicity, gender identity, sexual orientation, religion, age, or ability. We believe that coaching should be accessible to everyone and strive to create a diverse community of coaches and clients. We acknowledge the systemic barriers that exist in society and actively work to address them in our coach training programs. Our coaches are trained to be culturally competent and sensitive to the unique experiences and perspectives of each individual they work with. We are committed to ongoing education and growth in our DEIJ practices and welcome feedback from our clients and community.

At Empower’s Certified Professional Empower Coach (CPEC) Academy, we are committed to maintaining a professional, respectful, and supportive learning environment. We encourage individuals to use our complaint and grievance process to address any concerns.

Informal Resolution:

We strongly encourage individuals to first seek resolution at the informal level by directly addressing concerns with the individual(s) involved, whenever possible.

Formal Grievance Submission:

If a concern cannot be resolved informally, a formal grievance may be submitted either in writing or verbally to:

• Tiffany Grimes
• Email: [email protected]

Formal grievances must include:

• A clear and detailed description of the issue.
• Documentation of attempts made to resolve the matter informally.
• The name and contact information of the individual filing the grievance.

Investigation and Resolution:

Upon receiving a formal grievance, Empower CPEC Academy will conduct a thorough and impartial investigation. We are committed to addressing all properly filed grievances fairly, professionally, and promptly. Throughout the process, we will keep the individual informed of the status and any actions being taken.

We aim to resolve all complaints and grievances within a reasonable timeframe and will take appropriate corrective actions as necessary to prevent future occurrences.

Empower CPEC Academy deeply values your experience and strives to

continuously improve the quality of our programs and learning community.

Cancellation Policy

Participants must email the cancellation request to [email protected] 1 week prior to the start date in order to receive a full refund, minus the $100 non-refundable registration fee.

Individual Mentor Coaching – Cancellation Policy

Participants must cancel or reschedule optional mentor coaching sessions at least 24 hours in advance. Sessions cancelled or rescheduled with less than 24 hours’ notice, or missed without notice, will be charged the full $200 session fee.

The Empower CPEC Academy’s Ethical Marketing Agreement is a set of guidelines that outlines the ethical standards by which our academy operates in its marketing practices. It emphasizes the importance of fairness, honesty, responsibility, diversity, and transparency for the customer in all aspects of marketing. The agreement outlines our practices in use of ethical marketing strategies, it stands as a reminder that the use of any deceptive or manipulative tactics are not a practice used in any Empower programs and offerings. 

Empower CPEC Academy’s Ethical Marketing Principles:

The key principles of our marketing ethics are:

1. Fairness: Establishing fairness as a decision-making principle means we commit to fair prices and sustainable development.
2. Honesty: We commit to use marketing communications that provide factual and unexaggerated information about the functionality and impact of our offerings and services. We market without attempting to mislead.
3. Responsibility: We take training coaches as a serious endeavor. We do not offer our Empower CPEC Academy lightly. We feel a strong sense of responsibility to prepare coaches to not only know and understand the skill of coaching but to understand their commitment to grow the profession, strengthen the industry, and uphold all ICF core competencies whether they chose to take immediate action on their ICF certification or not. 
4. Diversity: Diversity, Equity, and Inclusion is a key element of our marketing practices – we strive to bring diversity into our student body and thus, all marketing efforts. Our efforts are to include people of different financial standing, ethnicity, backgrounds, genders, sexuality, educational levels, niche desires, and more. Our marketing reflects this. 
5. Transparency: In business, transparency means being open to the public about your company’s operations, particularly the ethical way you treat employees and the sustainability and environmental impact of your products or services.